The Bright Plugin is generating a “cannot resolve host: bright.aura-software.com” error
Question:
Our WordPress server is generating a message like:
connecting to the bright server: "Could not resolve host: bright.aura-software.com".
Please refresh the current page to try again orcontact us at Bright Support with the following information (below) if the problem persists.
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36
User Host: xxxxxxxx.xxxx
Request URI: /wp-admin/edit.php
User: xxx@xxxxxx.xxx
Bright URL: https://bright.aura-software.com/bright/api/v2
Error: Could not resolve host: bright.aura-software.com
Answer
Could not resolve host is a message generated by the curl package that the Bright plugin for WordPress uses to connect to Bright.
This message means that the DNS [domain name servers] configured for your host failed to respond with an IP address for the configured Bright server.
If the problem persists, you should contact your DNS service provider [potentially your ISP].
You might also consider using Google Public DNS:
