Clearing Your Browser Cache
Why We May Ask You to Clear Your Browser Cache
Sometimes when we update our software or a part of your website your browser may still have an older version of various files stored in its cache. This can cause parts of the website to not work correctly, or it look a bit 'off'.
What Is Your Browser Cache?
Your browser stores parts of websites (like images, scripts, and styles) locally to speed up future visits. This storage is called the cache. Your browser cache goes out of date naturally on its own, based on a schedule defined by the website the content is delivered from.
Why Clear It?
Right after an update, you might not see the latest version—or things might not work as expected. Clearing the cache forces your browser to download the newest files.
How to Clear Your Cache
Google Chrome
- Open Chrome.
- Press
Ctrl+Shift+Del
(Windows) orCmd+Shift+Delete
(Mac). - In the dialog that appears, choose "Cached images and files", then click "Clear data".
Detailed Chrome instructions →
Mozilla Firefox
- Open Firefox.
- Press
Ctrl+Shift+Del
(Windows) orCmd+Shift+Delete
(Mac). - Choose "Cache", then click "OK".
Detailed Firefox instructions →
Internet Explorer
- Open Internet Explorer.
- Press
Ctrl+Shift+Del
. - Select "Temporary Internet files and website files", then click "Delete".