But what if they don’t match? Keep reading.
Has the Data Been Overriden?
There are two ways data can be overridden, manually and automatically.
Manual overrides are done through the Registration Explorer in the Bright Server Console. These are easy to spot as the administrator needs to flag the record “ignore” to keep it from be recrawled from SCORMCloud.
These are described here:
You can see if a record has been automatically overridden by using the Registration Explorer, clicking “Show”, and comparing the values in the following fields:
- complete [derived from SCORMCloud, but can be overridden]
- success [derived from SCORMCloud, but can be overridden]
- provider complete [the original data from SCORMCloud]
- provider success [the original data from SCORMCloud]
If the data hasn’t been overridden as described above, please drop us a Contact Us and we will see what is going on.