Documents
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How can I register a user to a WooCommerce site that did not checkout?
Question If I want to add a user who has not gone through the woo commerce purchase process, I can … Read more →
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How can I have a user take a course a second time?
Overview Once a user has taken and a completed a course once, sometimes you want them to to take it … Read more →
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How can I define a Bright Javascript Helper to run only on a single page?
Sometimes, it is useful to define a Bright helper on a single page. Here’s something that can be done right … Read more →
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Why doesn’t my uploaded course appear in Bright?
Typically, this is because the course hasn’t been uploaded to the SCORMCloud application Bright is associated with. You can list … Read more →
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How can I view my course library in SCORMCloud?
To view your course library in SCORMCloud, you must be an administrator in your SCORMCloud realm. This means a user … Read more →
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Why is my data missing in SCORM Cloud Reportage?
At some point in 2015, Rustici changed reportage to filter date ranges for registrations to the previous 90 days by … Read more →
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Why do I get a template error of “TypeError: Cannot read property ‘attributes’ of null”
Answer The most common cause of this, is that this is a courselist template, but the shortcode has omitted the … Read more →
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The Bright Plugin is generating a “cannot resolve host: bright.aura-software.com” error
Question: Our WordPress server is generating a message like: connecting to the bright server: "Could not resolve host: bright.aura-software.com". Please … Read more →
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Php dies with Uncaught Error: Call to undefined function Bright\\mb_encode_numericentity()
A lot of newer Linux servers do not have PHP Multibyte modules installed by default. A simple solution is often … Read more →
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Why don’t I get a “Download to Excel” Link
For our standard reports, this button comes out of flash. So if you are using chrome, add the URL of … Read more →
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Why doesn’t the data in SCORMCloud match what is recorded in Bright?
A lot of effort has been put into making sure that the data in SCORM Cloud match what is recorded … Read more →
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Understanding the Bright E-Commerce Architecture
Understanding the Bright E-Commerce Architecture A Bright-based e-commerce shop is assembled from the following components: WordPress WooCommerce A Payment Gateway … Read more →
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How available is the Bright Web Service?
Great question. For 2019, in N. America, we measured availability from a remote site at ~ 99.992% available. This includes … Read more →
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Why Use the Bright API?
If you can use the SCORM Cloud API to get at your learner data, why bother to use the Bright … Read more →
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How to we change or modify the message “Please login or register to view this content.”
Without modifying how your learners access their courseware, this message can be suppressed or modified via WordPress filter: Bright WordPress … Read more →
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How do we replace the WordPress logo on login or registration pages
The logo on the site registration page is the WordPress logo. That’s something that you can customize on the site … Read more →
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Why is email from my WordPress site going to spam.
Why does my site email go to spam/Why is not delivered The quick answer is, there is no quick answer. … Read more →
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How can we create an order on behalf of a customer without actually funding it?
How can we create an order on behalf of a customer without actually funding it? So one client wants to … Read more →
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I have a user who wants to change an email address?
I have a user who wants to change an email address. What do I do now? Depending on your platform … Read more →
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Finding The Order for any old SCORM Cloud Registration
Is there a quick way of seeing what license key someone has redeemed? For example, I see a new registration … Read more →
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How can I impersonate a user in WordPress
If you have the User Switching Plugin installed on your site, you should be able to impersonate a user. Just … Read more →
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Why Do I See A Course Duplicate Times in the My Courses Page
If you have users the report that they are seeing duplicate courses in the my courses page, you can add … Read more →
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Managing Course Content with External Linking
External Linking By default SCORM Cloud courses will launch in a popup. It is possible to run a SCORM Cloud … Read more →
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How do I publish [or republish] a course?
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How do I add a course to a purchased license key
Adding a course to an existing license key order When an order is created in WooCommerce that results in the … Read more →
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Why Can’t I See My Bright Template in the Bright Edit Templates Screen
Why Can’t I See My Bright Template in the Bright Edit Templates Screen Bright templates can load from at least … Read more →
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How To Keep Responsive CSS From Hiding Elements of the Stats Table
How To Keep Responsive CSS From Hiding Elements of the Stats Table By default, most Bright templates will progressively "hide" … Read more →
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Bright is unable to process simple orders made via Guest Checkout.
This message is generated by the manageOrder callback in Bright, when there is no user ID associated with the order. … Read more →
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Why Doesn’t My License Key Field Show Up In Checkout?
Bright’s integration of the license key checkout field depends on the existence of the WooCommerce ‘woocommerce_after_order_notes’ hook. If you disable … Read more →
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Bright Isn’t Processing My WooCommerce Orders
Verify that Bright’s manageOrder callback is actually being called, So the manageOrder() part of bright, is added to woocommerce via … Read more →